Shipping Policy

At Palm Pick, we are committed to providing a convenient and reliable shopping experience for our customers across the UAE.

Free Delivery Across the UAE 🇦🇪

We offer FREE delivery across all UAE locations, with no minimum order requirement.

Delivery Time

• Orders are generally delivered within 2–5 business days.

• Delivery times may vary depending on your location, product availability, weekends, public holidays, or unforeseen circumstances.

• Once your order is dispatched, our delivery partner may contact you using the phone number provided at checkout.

Order Processing

Orders are normally processed within 1–2 business days after they are placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Information

Please make sure that your name, phone number, and delivery address are correct when placing your order. Incorrect or incomplete information may result in delivery delays.

If our delivery partner is unable to reach you or complete the delivery, they may attempt to contact you to arrange another delivery attempt.

Delayed Deliveries

While we do our best to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including weather conditions, public holidays, high order volumes, or courier-related delays.

If your order has been significantly delayed, please contact us at palmpick.store@gmail.com or WhatsApp us at +971 52 910 6355, and we will assist you.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible at palmpick.store@gmail.com.

Once an order has been processed or dispatched, cancellation may no longer be possible.

Contact Us

For any shipping-related questions, please contact us:

Email: palmpick.store@gmail.com
WhatsApp: +971 52 910 6355
Store: palmpick.store